First-Close Guarantee
Didn't close in Week 1? Up to 10 bonus leads, free, over the next 3 weeks.
Here's how it works. You start your paid plan and receive your Week 1 leads as normal. Work them fast, close them — that's the goal. If you don't close a qualifying job from your Week 1 leads, we deliver up to 10 bonus leads on top of your normal paid leads over Weeks 2, 3, and 4. Once you close your first qualifying job, bonus leads stop and you're back to normal volume. If you still haven't closed after all 10 bonus leads, we've both learned something — and your plan continues at normal cadence.
The guarantee is leads-only, claimed once per contractor account, ever. All payments are always non-refundable.
The 7 rules that keep you eligible
Read each one. Miss any single rule and the guarantee is voided — no bonus leads, no exceptions.
Up to 10 bonus leads, delivered over weeks 2–4
If you don't close a qualifying job in Week 1, we send up to 10 bonus leads on top of your normal paid leads, spread across Weeks 2, 3, and 4. Typical cadence: 3–4 per week. If you close during the bonus period, the stream stops immediately and normal volume resumes.
Your paid plan stays active the entire time
Bonus leads only flow while your paid plan is active and billing on schedule. If you cancel, pause, or your card declines, the bonus stream ends that day. No paid plan = no guarantee.
Every Week 1 lead logged correctly
For every lead delivered in Week 1 you must log (a) an outcome in the portal within 24 hours, (b) at least 3 logged contact attempts, and (c) a logged quote amount if the homeowner picked up. Miss any of these on 2 or more Week 1 leads and the guarantee is voided — no bonus leads sent.
Respond to every Week 1 lead within 2 hours
First contact (call or text) within 2 hours during business hours (Mon–Sat 8 AM–8 PM local time). Leads arriving overnight or Sunday — clock starts 8 AM next business day. Miss the 2-hour window on more than one lead and the guarantee is voided.
We verify with the homeowner before bonus leads go out
Before the bonus stream starts, LeadPortal may contact 2–3 Week 1 homeowners who you marked "didn't close" to confirm that you made contact and provided a quote in good faith. If a homeowner confirms they were never reached or never got a quote, the guarantee is voided.
What counts as a "close"
Small jobs (repairs, tune-ups, service calls): a paid invoice. Larger jobs (installs, system replacements): a signed contract or collected deposit. Closes must be logged in the portal when they happen. Any single qualifying close ends the guarantee — bonus leads stop and normal volume resumes.
One guarantee per contractor account, ever
Tracked by business name, license number, and phone — not by email. Cancelling and signing up again does not reset eligibility. The First-Close Guarantee is offered once per contractor business, period.
How to stay eligible — the 60-second checklist
Print this, tape it to your dashboard, or hand it to whoever answers your phones.
Every Week 1 lead during business hours (Mon–Sat 8a–8p) gets a call or text within 2 hours
Leave a voicemail + send a text if they don't pick up the first time
Attempt 3 contacts minimum before marking Unreachable
Log the outcome in the portal within 24 hours — every lead, no skips
If you quoted, log the quote amount too (this is how we audit the guarantee)
Keep your payment method current — no declines, no removals, no pauses
Close something and log it in the portal — any qualifying close ends the clock on bonus leads
What you get if you qualify
Up to 10 bonus leads delivered free over Weeks 2, 3, and 4 — on top of your normal paid lead volume. Typical cadence is 3–4 bonus leads per week. The moment you close your first qualifying job, bonus leads stop and normal volume resumes.
Bonus leads follow the same reporting rules as paid leads: 24-hour outcome log, 2-hour response, 3 contact attempts. If reporting drops off on bonus leads, the remaining bonus stream is cancelled.
The guarantee is leads-only. Never cash, credits, or partial refunds. Claimed once per contractor account, ever.
What voids the guarantee
- You close a qualifying job in Week 1 (bonus leads don't apply — the plan worked)
- You don't renew into Week 2 — no renewal, no bonus stream
- You fail to log an outcome within 24 hours on 2 or more Week 1 leads
- You miss the 2-hour response window on more than one Week 1 lead
- Your payment method is declined, removed, or expires
- You pause or cancel your account
- A homeowner audit contradicts your reported outcome (e.g. they say you never reached out)
- You dispute a charge or file a chargeback — automatic permanent forfeiture
- You violate the Contractor Agreement you signed at onboarding
These rules exist to protect both sides. Contractors who work leads fast, log outcomes, and pay on time close jobs — the guarantee is for the ones who do all three and still hit a slow Week 1.
Payments, refunds, chargebacks
All payments are non-refundable under any circumstance. Our lead-delivery obligation is fulfilled the moment the lead is delivered — outcome is on you.
The First-Close Guarantee is the sole and exclusive remedy if you don't close in Week 1. No cash refunds, no credits, no partial payouts.
Chargebacks or payment disputes trigger immediate permanent forfeiture of the guarantee and any remaining account benefits. Account is closed, all outstanding balances become immediately due.
Questions about your eligibility?
Text or call anytime — (640) 500-2515 — or email tom@leadportalapp.com.
Apply for the First-Close Guarantee →